5 Easy Ways to Contact Flipkart Customer Care in 2025

Shopping online with Flipkart is convenient, but sometimes you need quick help with orders, refunds, or delivery issues. That’s where the Flipkart customer care number comes in, offering fast and reliable support for millions of customers across India. Whether you’re in Delhi, Mumbai, or Kolkata, Flipkart’s customer care services are designed to resolve your queries efficiently.

Why Contacting Flipkart Customer Care Is Essential

Before we explore the Flipkart customer care number, let’s understand why reaching out to their support team is important:

• Resolve Order Issues: Address problems like delayed deliveries, wrong items, or cancellations.

• Manage Returns and Refunds: Get assistance with returns or track refund status.

• Report Fraud: Act quickly to report suspicious activities or unauthorized transactions.

• Clarify Policies: Understand Flipkart’s return, exchange, or warranty policies.

With over a million daily orders, Flipkart’s customer care system is robust and accessible 24/7. Let’s look at the top methods to connect with their support team, tailored for customers across cities like Bangalore, Hyderabad, and Bihar.

Method 1: Call the Flipkart Customer Care Number

The Flipkart customer care number is the fastest way to get immediate assistance, whether you’re dealing with a delivery issue in Chennai or a refund query in Gujarat. Flipkart offers toll-free numbers and operates a 24/7 helpline to ensure you’re never left waiting.

Verified Customer Care Numbers

1. Primary Toll-Free Number: Call 1800-208-9898 for queries related to orders, refunds, returns, or product issues. Available 24/7 with multi-lingual IVR support.

2. Alternative Number: Dial 1800-420-1111 for general customer support, including account issues or payment disputes.

3. Grievance Redressal: For unresolved complaints, contact the Grievance Officer at 044-45614700 (Monday–Friday, 9:00 AM–6:00 PM; call charges may apply).

How to Use the Customer Care Number

1. Dial the Number: Call 1800-208-9898 or 1800-420-1111 from any mobile or landline.

2. Follow IVR Prompts: Select your preferred language (English, Hindi, Tamil, etc.) and choose the relevant option (e.g., order status, refund, or returns).

3. Provide Details: Keep your Order ID, registered mobile number, or email ID ready for verification.

4. Get Assistance: Speak to a representative or use automated options for quick updates.

Benefits of Calling

• Free of Charge: Toll-free numbers like 1800-208-9898 incur no call charges.

• Multi-Lingual Support: Available in regional languages for customers in Kerala, Tamil Nadu, or West Bengal.

• 24/7 Availability: Access support anytime, ideal for urgent issues like fraud reporting.

Note: The Flipkart customer care number is uniform across India, so whether you’re searching for Flipkart customer care number Mumbai or Flipkart customer care number UP, use 1800-208-9898 for consistent service.

Method 2: Email Flipkart Customer Care

For non-urgent queries or detailed complaints, emailing Flipkart’s customer care is a reliable option. This method is perfect for documenting issues or seeking clarification on policies.

Email Contact Details

1. General Queries: Email [email protected] for assistance with orders, refunds, or account issues.

2. Grievance Redressal: For escalated complaints, write to the Grievance Officer at [email protected].

3. Fraud Reporting: Report suspicious activities to [email protected] for immediate action.

Steps to Email Flipkart

1. Compose Email: Include your Order ID, registered mobile number, or email ID, and a clear description of your issue.

2. Attach Documents: Add screenshots, invoices, or other relevant files to support your case.

3. Submit: Send to [email protected] and expect a response within 24–48 hours.

Why Use Email Support?

• Detailed Communication: Ideal for complex issues like defective products or disputed refunds.

• Trackable: Keep a record of your correspondence for future reference.

• Convenient: Suitable for customers in Hyderabad, Kolkata, or Delhi who prefer written communication.

Tip: For faster resolution, mention your city (e.g., Flipkart customer care number Bangalore) in the email subject line, though the primary email ID remains the same nationwide.

Method 3: Use the Flipkart App or Website Help Center

The Flipkart app and website offer a user-friendly “Help Center” for managing queries, tracking orders, or raising complaints. This digital option is perfect for tech-savvy users in Bihar, Gujarat, or beyond.

How to Use the Flipkart App

1. Download the App: Install the Flipkart app from Google Play Store or Apple App Store.

2. Log In: Use your registered mobile number or email ID.

3. Access Help Center: Go to “My Orders,” select the relevant order, and click “Need Help” or “Help Center.”

4. Raise a Query: Choose the issue type (e.g., delivery, return, refund) and submit details.

5. Track Status: Monitor your request’s progress within the app.

Using the Flipkart Website

1. Visit the Website: Go to www.flipkart.com.

2. Log In: Sign in with your credentials.

3. Navigate to Help Center: Click “24×7 Customer Care” at the bottom of the homepage and select “Contact Us.”

4. Submit Query: Fill out the form with your issue details and submit.

Benefits of Digital Platforms

• Instant Access: View order status, initiate returns, or track refunds anytime.

• Self-Service Options: Resolve common issues without contacting support.

• User-Friendly: Intuitive interface for customers in Chennai, Kerala, or West Bengal.

Note: The app is especially convenient for Flipkart customer care number Hyderabad or Flipkart customer care number Tamil Nadu queries, as it offers location-agnostic support.

Method 4: WhatsApp Support for Quick Assistance

Flipkart’s WhatsApp support is a modern, convenient way to get help, especially for quick queries like order tracking or refund status.

Steps to Use WhatsApp Support

1. Save the Number: Add +91-9690000275 as “Flipkart Customer Care” in your contacts.

2. Start Chat: Open WhatsApp, send “Hi” from your registered mobile number, and follow the chatbot’s menu.

3. Select Option: Choose from options like order status, refund, or return.

4. Get Response: Receive instant updates or instructions via WhatsApp.

Advantages of WhatsApp Support

• Fast Responses: Ideal for quick queries without waiting on hold.

• Secure: Uses your registered mobile number for verification.

• Multi-Service: Track orders, check refunds, or report issues.

Caution: Always use the official WhatsApp number (+91-9690000275) to avoid scams. Flipkart never requests sensitive information like OTPs or passwords via WhatsApp.

Method 5: Visit a Flipkart Office or Hub

For in-person assistance, visiting a Flipkart office or hub is an option, particularly for complex issues or grievances. This is most suitable for customers in Bangalore, where Flipkart’s headquarters is located.

How to Find a Flipkart Office

1. Check the Website: Visit www.flipkart.com and scroll to “Contact Us” for office details.

2. Headquarters Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru 560103, Karnataka, India.

3. Visit: Bring your Order ID and registered mobile number for verification.

Why Visit a Flipkart Office?

• Personalized Assistance: Speak directly with customer care executives.

• Complex Issues: Ideal for disputes or issues requiring documentation.

• Local Access: Best for Flipkart customer care number Bangalore queries.

Note: Flipkart discourages in-person visits for routine queries, as digital channels are faster. Reserve this option for unresolved complaints.

Additional Support Options

Grievance Redressal Process

If your issue remains unresolved, follow Flipkart’s grievance redressal process:

1. Level 1: Contact 1800-208-9898 or email [email protected]. Most issues are resolved within 48 hours.

2. Level 2: Escalate to the Grievance Officer at [email protected] or call 044-45614700.

3. Level 3: File a complaint with the National Consumer Helpline (NCH) at www.consumerhelpline.gov.in or call 1915.

Social Media Support

Flipkart is active on platforms like X and Facebook. Message their official handles (@FlipkartSupport on X) for quick responses, especially for urgent issues like delayed deliveries in Mumbai or Delhi.

Safety Tips for Using Flipkart Customer Care

To ensure a secure experience when using the Flipkart customer care number:

• Verify Contact Details: Use only official numbers listed on www.flipkart.com.

• Avoid Sharing Sensitive Data: Never share OTPs, passwords, or card details with anyone claiming to be from Flipkart.

• Report Fraud: Contact 1800-208-9898 or email [email protected] to report suspicious calls or messages.

• Secure Your Device: Use a strong password or biometric lock to prevent unauthorized access.

Conclusion

Connecting with Flipkart’s customer care is quick and hassle-free, thanks to the Flipkart customer care number, digital platforms, and WhatsApp support. Whether you’re in UP, Kolkata, Tamil Nadu, or Gujarat, options like the toll-free number 1800-208-9898, the Flipkart app, or WhatsApp (+91-9690000275) ensure you get timely help. By following the steps in this guide, you can resolve order issues, track refunds, or report concerns with ease.

Stay proactive about your shopping needs and use Flipkart’s reliable customer care services to enjoy a seamless online experience. Try these methods today and shop with confidence on India’s leading e-commerce platform!

Disclaimer

The information provided in this article is based on publicly available data from Flipkart’s official channels as of August 16, 2025. While every effort has been made to ensure accuracy, contact numbers, email IDs, and procedures may change. Always verify details through Flipkart’s official website (www.flipkart.com) or app. The author is not affiliated with Flipkart and cannot be held liable for any errors or issues arising from the use of this information.

FAQs

1. What is the toll-free Flipkart customer care number?
The Flipkart customer care number is 1800-208-9898, available 24/7 for queries on orders, refunds, and returns.

2. Is there a specific Flipkart customer care number for Kolkata or Hyderabad?
The Flipkart customer care number Kolkata and Flipkart customer care number Hyderabad is 1800-208-9898, which serves all regions in India.

3. How do I raise a complaint on Flipkart?
Log in to the Flipkart app or website, go to “My Orders,” select the order, and click “Need Help” to raise a query. Alternatively, call 1800-208-9898 or email [email protected].

4. Can I contact Flipkart customer care via WhatsApp?
Yes, save +91-9690000275 and send “Hi” from your registered mobile number to access support via WhatsApp.

5. How long does Flipkart take to resolve complaints?
Most complaints are resolved within 48 hours, as per NCH 2025 data. Escalate unresolved issues to [email protected].

6. What should I do if I receive a fraudulent call claiming to be from Flipkart?
Do not share OTPs or passwords. Report the issue to 1800-208-9898 or [email protected] immediately.

7. Can I visit a Flipkart office for support?
Yes, visit Flipkart’s headquarters in Bengaluru for complex issues, but digital channels like the Flipkart customer care number are recommended for faster resolution.

For more verified contact numbers, visit The Number Info.